211: Local resources

Dial 211 to get help with basic needs such as shelters, food pantries, transportation and utility bill assistance.

311: City information

Dial 311 for a convenient single point of contact for non-emergency government information about City of Grand Rapids services or programs, or to make a request for service. Available hours are 8 a.m. to 5 p.m., Monday through Friday

Some things you can get help with by calling 311: Make water, trash, property tax or parking ticket payments Start new recycling, trash and yard waste service
Find out who your City Commissioners are or when your trash and recycling pick up days are
Report a pothole or broken street light
Report a missed refuse or recycling pick up